Get in touch

Need to get in contact? You can send us a message below, and we'll get back to you ASAP.

Contact us

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

FAQs

Absolutely! Feel free to leave a note in the checkout instructions if your item is being sent as a gift, and if you'd like to include a personalised message too!

We also offer the upgrade of sending your items in a gift box & a handwritten gift card.

Yes. Click & Collect is available from our Brisbane Warehouse, which is located at 5/233 Evans Road Salisbury, 4107.

Pick up times are typically Monday to Friday 10am - 2pm, or via appointment. Weekend pick ups can be organised in advance. 

You will receive an email notifying you of when your order will be ready for collection. 

Unfortunately we are not open to the public at this stage. You are welcome to place your order online, and pick it up from us during our collection hours. 

Please see our refund & returns policy here

We have all items available and ready to ship. We aim to have your order dispatched within 48 hours via standard Australia Post delivery. Please allow 7-10 working days for delivery within Australia. Please note we do prioritise Express Post orders. 

Check your junk/spam email folder, in case it's there! If you haven't received your confirmation, please email contact@thethriftymumma.com.au or you can use the live chat option. 

We want you to feel assured that you are going to get the best price, all the time. We aim to have consistent great prices all year round, not just in sale periods. 

Occasionally we might run a special offer or promo for our VIP’s. Make sure you are signed up to our mailing list to be first to know! Hungry for a bargain? Be sure to check out our OUTLET.