Do you offer Gift Wrapping?
Absolutely! Feel free to leave a note in the checkout instructions if your item is being sent as a gift, and if you'd like to include a personalised message too!
We also offer the upgrade of sending your items in a gift box & a handwritten gift card for only $5 Learn more about our gift service here.
Do you offer local pick up?
Local pick up can be arranged from South Brisbane, please send us a message before purchasing to confirm that local pick up is an option, and you will be provided with the details. Send us a message here
We hope to have our Click & Collect service running soon.
Do you deliver?
Local Delivery is available for orders placed over $50 with a shipping address in Brisbane selected areas. Typically, orders will be delivered the following business day. If placing a delivery for a hospital, please be sure to provide ward/room details so that your gift can be easily delivered to the recipient. You will also receive confirmation once your order has been successfully delivered. If you need help organising a gift delivery, feel free to contact us here
Orders over $50 are charged a $5 delivery fee
Orders over $120 are delivered free of charge
Do you offer returns?
Please see our refund & returns policy here
How do I contact you?
Send us a message here and we'll get back to you ASAP.
Or feel free to email email@example.com
When will I receive my order?
We have all items available and ready to ship. Your order will be dispatched within 48 hours via standard Australia Post delivery. Please allow 7-10 working days for delivery within Australia.
I placed an order, why haven't received my confirmation email yet?
Check your junk/spam email folder, in case it's there! If you haven't received your confirmation, please email firstname.lastname@example.org or you can use the live chat option.
Do you have sales?
We want you to feel assured that you are going to get the best price, all the time. We aim to have consistent great prices all year round, not just in sale periods.
Occasionally we might run a special offer or promo for our VIP’s. Make sure you are signed up to our mailing list to be first to know! Otherwise be sure to check out our Final Clearance section.