Do you offer Gift Wrapping?
Absolutely! Feel free to leave a note in the checkout instructions if your item is being sent as a gift, and if you'd like to include a personalised message too!
We also offer the upgrade of sending your items in a gift box & your choice of a handwritten gift card for only $2
Do you offer local pick up?
Local pick up can be arranged from South Brisbane, please send us a message before purchasing to confirm that local pick up is an option, and you can be provided with the details. Send us a message here
Do you deliver?
Local Delivery is available for orders placed over $50 with a shipping address in Brisbane selected areas. Typically, orders will be delivered the following business day. If placing a delivery for a hospital, please be sure to provide ward/room details so that your gift can be easily delivered to the recipient. You will also receive confirmation once your order has been successfully delivered. If you need help organising a gift delivery, feel free to contact us here
Orders over $50 are charged a $5 delivery fee
Orders over $120 are delivered free of charge
Do you offer returns?
Please see our refund & returns policy here
How do I contact you?
Send us a message here and we'll get back to you ASAP.
Or feel free to email email@example.com
When will I receive my order?
We have all items available and ready to ship. Your order will be dispatched within 48 hours via standard Australia Post delivery. Please allow 7-10 working days for delivery within Australia.
I placed an order, why haven't received my confirmation email yet?
Check your junk email folder, in case it's gone there! If you haven't received your confirmation, please email firstname.lastname@example.org
I have a discount code, where do I enter it?
When checking out, you will need to enter the code in the 'Discount Code' Box. When checking out on a smart phone or device, you may need to select the drop down box Show order summary for the box to appear. Your discount will be automatically applied to your items.