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FAQ's

Do you offer Gift Wrapping?

Absolutely! Feel free to leave a note in the checkout instructions if your item is being sent as a gift, and if you'd like to include a personalised message too!

We also offer the upgrade of sending your items in a gift box & a handwritten gift card for only $5

Do you offer local pick up?

Local pick up can be arranged from South Brisbane, please send us a message before purchasing to confirm that local pick up is an option, and you will be provided with the details. Send us a message here

Do you deliver?

Local Delivery is available for orders placed over $50 with a shipping address in Brisbane selected areas. Typically, orders will be delivered the following business day. If placing a delivery for a hospital, please be sure to provide ward/room details so that your gift can be easily delivered to the recipient. You will also receive confirmation once your order has been successfully delivered.  If you need help organising a gift delivery, feel free to contact us here 

Orders over $50 are charged a $5 delivery fee

Orders over $120 are delivered free of charge 

Do you offer returns?

Please see our refund & returns policy here

How do I contact you?

Send us a message here and we'll get back to you ASAP. 

Or feel free to email contact@thethriftymumma.com.au

When will I receive my order?

We have all items available and ready to ship. Your order will be dispatched within 48 hours via standard Australia Post delivery. Please allow 7-10 working days for delivery within Australia. 

I placed an order, why haven't received my confirmation email yet?

Check your junk email folder, in case it's gone there! If you haven't received your confirmation, please email contact@thethriftymumma.com.au

Do you have sales?

We want you to feel assured that you are going to get the best price, all the time.

Occasionally we might run a special offer or promo for our VIP’s. Make sure you are signed up to our mailing list to be first to know! Otherwise be sure to check out the Final Clearance section.